Contact

Feel free to reach out to us at any time. We're here to help with orders, product questions, and any feedback you may have.

Our customer service team can assist by email Monday through Friday, from 9am to 5pm PT (excluding holidays). We'll aim to get back to you within 2 business days.

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We're Here For You

We’re here to support you and your pet every step of your Guardianship journey. Whether you have questions about products, need help with an order, or want guidance on your pet’s health and nutrition, our team is always happy to help.

Our Customer Care team is available by email. We aim to respond within 2 business days.

Have a question sooner? Visit your local Pet Planet store to connect with one of our knowledgeable team members in person.

Our Contact Details

We're always happy to chat and help answer any questions you may have! Please note, we try our best to respond to all inquiries.

Head Office:
Address: 5490 76 Ave SE
Calgary, AB, Canada
Email: info@petplanet.ca