Our Certificate of Trust

Trust is earned.
Not Given.

We vet every product with care so you never have to second-guess what goes in your pet's bowl.

*This philosophy is one of the things that sets Pet Planet apart — and it continues to guide every product decision we make.

How We Do It

A Pet Planet Exclusive Program

our five standards

Every product on our shelves is evaluated against these five questions. Here's exactly what we look for — and what a red flag looks like.

1. Sourcing Integrity

Where ingredients come from

2. Protein & Carbs

Main macronutrient sources

3. Quality Fats

Fat source and transparency

4. Clean Additives

Preservatives, colors, flavours

5. Manufacturing

Production model & recall history

Pet Planet Approved

What we look for in every product

Named country of origin, farm-direct or certified supplier, human-grade sourcing disclosed upfront

Named animal protein first (e.g. "Deboned Chicken"), whole food carbohydrate sources like sweet potato or lentils

Named fat sources: salmon oil, flaxseed oil, chicken fat — providing omega-3 and omega-6 balance

Naturally derived: mixed tocopherols (Vitamin E), rosemary extract, ascorbic acid as preservatives

Self-manufactured with owned facilities, or co-packed with fully disclosed facility — clean 10-year recall record

Red Flag

What gives us pause

Vague "imported ingredients," undisclosed suppliers, or refusal to share sourcing details

"Meat meal," generic by-product, corn syrup or refined grain fillers as primary ingredients

Generic "animal fat" with no named species, or low-quality plant oils as the sole fat source

Synthetic BHA, BHT, ethoxyquin, artificial colours (Red 40, Yellow 5), or "artificial flavour" listed

Unknown co-packer, undisclosed facility, or recall history with inadequate consumer communication

INTRODUCING THE CERTIFICATE OF TRUST

At Pet Planet, We Don't Use The Word "TRUST" Lightly. We Understand That Trust Must Be Earned, And Then Maintained In Every Activity To Keep It.

Our Ongoing Standards

Understanding How Pet Food Is Made

Self-Manufacturing

STANDARD 01

Self-Manufacturing

The company sources, produces, and distributes its own food - controlling quality from ingredient to shelf.
Co-Packing

STANDARD 02

Co-Packing

A third-party facility manufactures the food, often producing multiple brands daily with less direct oversight.
Read The Label

STANDARD 03

Read The Label

The best information about any pet food - dry, canned, raw, dehydrated, or freeze-dried - is right on the packaging. Learning to read the ingredient label puts you in control of your pet's nutrition.

What the badge means

Every product, verified.

Source Verified

Every ingredient traced to its farm, fishery, or mill of origin.

Quality Protein

Named animal or fish protein is the first ingredient — always.

Natural Only

Zero artificial colors, flavors, or chemical preservatives.

Recall Reviewed

Manufacturing and recall history fully audited by our team.

Educational Breakdown

How we evaluate a product

A transparent look at the exact questions we ask before any item earns a place on a Pet Planet shelf.

Ingredient origin

We ask the manufacturer to identify every source — country, farm type, and whether ingredients are human-grade. A brand that can't answer this question doesn't make it onto our shelves.

Macronutrient ratios

Protein, carbohydrate, and fat ratios tell the real story. We look for named animal proteins as the first ingredient — not grain fillers or by-product meals disguised with marketing copy.

Fat quality

Fat sources matter as much as protein. Salmon oil, flaxseed, and named animal fats are preferable to generic "animal fat." We read beyond the front label, into the guaranteed analysis.

Additive policy

If a product contains colours, preservatives, or flavour enhancers, we ask: are these naturally derived (mixed tocopherols, rosemary extract) or chemically synthesized (BHA, BHT, ethoxyquin)?

Manufacturing model

Self-manufactured brands typically own their quality. Co-packed brands can still be excellent — but we require full transparency about which facility makes each and every batch.

Recall history

We review recall records going back ten years. One recall doesn't disqualify a brand — but how the company responded to it tells us everything about the people behind the label.
Our commitment

At Pet Planet, we honour the pets we serve — each and every day.

We fully understand the high cost of keeping pets happy and healthy. Whether you're managing a tight budget or splurging on something special, we're here to help you find the very best option for your pet's needs. We are here. Every day.
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